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  • Home
  • Founder
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    • Private Etiquette Consulting
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    • Wedding Etiquette
  • Etiquette Tips
  • Gallery
  • In the Press
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True or False?

Smile when you answer the telephone and speak clearly.
True!
Smile when you answer the telephone. Listen carefully, cultivate a pleasant speaking tone, speak clearly, and above all, think before you speak.
The Leff Etiquette Edge | Social Skills That Empower